S7 Airlines has been recognized as one of the top three airlines in Eastern Europe
S7 Airlines, a member of the oneworld® global aviation alliance, has been recognized as one of the top three airlines in Eastern Europe according to Skytrax, a prestigious international ranking. The airline has risen by two positions compared to last year in the global list.
The prestigious British agency Skytrax conducts independent investigation of airlines based on passenger surveys on an annual basis. Every year, millions of travelers around the world participate in the passenger experience survey and choose the winners. This year’s results were announced at a ceremony organized as part of the Paris International Air Show, which is currently taking place at Le Bourget.
S7 Airlines is ranked third among airlines in Eastern Europe and is included in the TOP-100 airlines of the world.
The study results were determined based on surveying 21.65 million passengers from 100 countries across the world. Passengers could share their travel experience from the moment of purchasing their ticket all the way to baggage collection at the destination airport. Criteria taken into accounting to determine the rating include the usability of the airline’s website, quality of online services, speed and convenience of checking in at the airport, transfer options, comfort and cleanliness on board, professionalism and friendliness of the crews, and employees’ ability to solve any problems that arose. Overall, more than 300 airlines were mentioned in the participants’ questionnaires. The study was conducted from September 2018 to May 2019.
Air tickets can be purchased at s7.ru, through the iPhone app or the Android app, and at any S7 sales office. You can also learn accurate flight information, book and buy tickets by calling our Contact Centre at 8 800 700–0707 (free for Russia).
S7 Airlines (a brand of Sibir Airlines, www.s7.ru) is a member of the oneworld® global aviation alliance.
The airline has a wide network of domestic routes, with their home base at the air transportation hubs in Moscow (Domodedovo) and Novosibirsk (Tolmachevo). S7 Airlines operates regular flights to the CIS countries, Europe, the Middle East, Southeast Asia and the Asia-Pacific region.
In 2007, the airline was formally notified by IATA about being accepted to the IOSA (IATA Operational Safety Audit) operators list and became the second air carrier in Russia to successfully pass the entire international audit procedure for compliance with operational safety standards.
S7 Airlines leverages the global aviation industry’s latest developments in customer service and is actively growing its offerings.
Currently, S7 Airlines has the most modern fleet of aircraft in the Russian air transportation market. All the flights of the airline are operated on aircraft of the world’s leading manufacturers — Airbus, Boeing, Embraer.
S7 Airlines is included in the list of the TOP-100 best airlines in the world and ranks third in Eastern Europe according to the reputable international rating Skytrax.
As of year-end 2018, S7 Airlines became the most punctual Russian airline, ranking sixth in OAG Punctuality League 2019, the European airline punctuality rating.
In 2017, S7 Airlines became the recipient of the Skyway Service Award in two nominations: the best airline in the “Economy Class, Domestic Regular Transportation” category and the “Best Online Service for Customers” category. S7 Airlines is also the recipient of the Safety Leaders Award in the “Transport Safety: Flight Safety” nomination.
S7 Airlines has been repeatedly awarded the Cannes Lions advertising festival prize for its projects, and has received “My Planet” national award for its innovations in the field of travel.
The airline is a member of the S7 Group of companies. In 2018, the airline group carried more than 15.9 million passengers.